Nurse Wise Learning, LLC (“Nurse Wise,” “we,” “our,” “us”) values your privacy.

This notice describes how we collect, use, share, and protect your information when you visit nursewiselearn.com or use our tutoring, coaching, and course services.

1. Information We Collect

We collect several types of personal information: identifiers such as your name, postal address, email, and phone number that you provide directly, limited payment data like the last four digits of your card and your billing address processed through Stripe or PayPal, education details such as your school, program year, and tutoring goals supplied in our intake forms, internet activity including IP address, device type, pages visited, and time spent on the site gathered through cookies and analytics tools, and communication records like emails, chat transcripts, and call notes that result from our direct interactions with you.

We do not knowingly collect data from children under 13. Services are intended for users 18 and older.

2. Why We Use Your Information

We use your information only for the following purposes:

• Provide the services you request, including tutoring sessions, course access, downloadable resources, and community features

• Process secure payments and email your purchase receipts

• Respond to questions and deliver customer support

• Send newsletters or limited promotions only if you have opted in, with the option to unsubscribe at any time

• Analyze site traffic so we can improve content, navigation, and overall user experience

• Detect and prevent fraud, misuse, or security threats

We do not, under any circumstances, sell, trade, or rent your personal information to marketers or other third parties.

3. Cookies and Tracking Technologies

We use first-party and limited third-party cookies for site performance, analytics (Google Analytics), and secure log-in. Most browsers allow you to disable cookies or clear them at any time.

4. How We Share Information

We share data only as needed with trusted service providers who help us operate the business (for example, Squarespace hosting, Zoom video, Google Drive storage). These providers may process data under their own privacy terms.

5. Data Security and Retention

We employ SSL encryption, access controls, and secure payment processors. No system is perfectly secure, so protect your password and sign out on shared devices. We keep records only as long as necessary for the purpose collected or as required by law, typically seven years for tax and payment records and twenty-four months for analytics logs.

6. Your Privacy Rights

Depending on your U S state of residence, you may have the right to:

1. Know what personal data we have collected

2. Access or delete that data

3. Correct inaccurate data

4. Opt out of “sharing” for targeted advertising (we do not sell data)

To exercise any right, email support@nursewiselearning.com.

We will verify your request and respond within 45 days.

7. Changes to This Policy

We may update this notice as laws or our practices change. When we do, we will revise the “Effective Date” and post a summary of key changes.